WHAT WE DO

LVL3 [pronounced ‘Level 3’] is a complete IT management and development solution for small and medium businesses.  We work with your business to understand your current and future technology needs and then manage your entire technology infrastructure, including remote and in-person support for less than half the cost of a single full-time employee.  You don’t need to be a fortune 500 company to have resources like one.

services

Managed Services

Outsource your IT systems to the experts at LVL3. We have many technical professionals knowledgable in all major technologies to help create and manage your technical requirements. From security issues to your telephony -- we've got your covered.

Full Service Support

LVL3 is here to make sure your staff always has an IT expert to turn to when things go wrong. If you or your employees need help, just pick up the phone or email us and we will be right there to answer those questions. Yes, even on Thanksgiving evening.

Business Solutions

Whether you're exploring new solutions or are just looking to upgrade, we have the experience to guide you and your business in finding the technology solutions that will keep your employees working smarter. Think of us as a department within your organization.

Viruses removed last year
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Help desk availability
$
Average annual IT cost savings
/10
Overall client satisfaction rating

TWO WAYS TO MANAGE

Hybrid Management

Our hybrid management service is a solid technical strategy. This option is best for a business that has an existing internal IT department and is looking to supplement it's IT support.

Service Highlights

  • Help Desk Access
  • Network Assistance
  • Ad-Hoc Projects
  • Remote Support
  • Security Software
  • Office Suite Management
  • Additional Service Available Upon Request

Full Management

At the full management level, we become your official IT department. You have access to every resource we offer, from the help desk, to infrastructure, to project development. We become an extension of your business.

Service Highlights

  • 24/7 Help Desk
  • Desktop Management
  • Document/Storage Management
  • Vendor Relations Management
  • Complete Network Management
  • Cloud Management
  • Training and Development
  • Email and Application Management
  • IT Policies
  • Email and Application Management
  • Backup & Disaster Recovery
  • Business Reporting
  • Third Party Tool Updates
  • Quarterly Business Review

HAVE QUESTIONS ABOUT HOW LVL3 CAN STREAMLINE YOUR TECHNOLOGY?

What our clients are saying

"There is no better feeling than knowing that there is a team of people ready to help you when you need it most. LVL3 is that team."
Debra Johnston
Director of Marketing
"I was working on a financial file at 11PM on a Sunday when I lost power at home. I returned to the file later that night and found it was corrupt. I was devastated. I called LVL3 at 1am and within 40 minutes they had me back up and running. Nothing beats that peace of mind."
Franklin McKenna
Vice President Operations
"These guys aren't just tech support. Hector helped us pick a great CRM vendor and even sat through the 2 day employee training sessions to make sure our staff got the most out of the training. This company is an extension of our core business."
Daniel Frankmore
CEO

The team

Hector
CTO & Founder
Brandon
Support Manager
Angela
Lead Engineer
Benjamin
Network Specialist
The Support Team
Help Desk

Contact Us

Use the contact form for questions, inquiries, or if you would like to set up an appointment.

Currently supporting Eastern Pennsylvania, New Jersey, New York City, Southern Connecticut, and Las Vegas [including Summerlin and Henderson].